24×7 Monitoring & Maintenance
Our Managed Service includes 24×7 Monitoring & Maintenance
- We’ve invested heavily in some incredible systems that keep an eye on your network and allow us to make sure that everything is running as best as it can at all times.
- Epic Tech monitors your workstations, laptops, servers, network devices, printers, and much more. We can even monitor some of the things you wouldn’t think matter, like the temperature in your office (it matters to your computers).
- What good is monitoring for problems without the ability to act on it? We’ve engineered hundreds of automated methods to resolve problems as soon they are detected. Most problems are resolved long before they will ever affect your systems.
- Not all problems can be resolved automatically. That’s why we have a team of knowledgeable engineers standing by to act on any issues that require specialized knowledge.
- We can also provide you with custom dashboards and alerts about your IT environment. We can make as much or as little information (metrics) about your environment available as you’d like. We’ll also send you (optionally) scheduled reports containing valuable information about your IT environment. These reports help keep you in the loop and let you know that we’re doing our job well.
Would your organization’s IT infrastructure would benefit from 24×7 around-the-clock monitoring? Get in touch with our team to see how we can help you.